Privacy policy

Aqua Vibe Essential values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information
• Any information you voluntarily provide when contacting us

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages viewed and time spent on our website
• Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products, services, and website
• Detect and prevent fraud
• Send promotional emails and marketing communications (where permitted by law)
• Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing of Information

We do not sell your personal information. We may share information with:

• Payment processors
• Shipping and fulfillment providers
• Website hosting and analytics providers
• Marketing service providers
• Legal authorities when required by law

These third parties are permitted to use your information only as necessary to provide services on our behalf.

Email Marketing and Opt-Out Instructions

If you subscribe to our marketing communications, we may send promotional emails regarding products, special offers, and updates.

You may opt out of receiving marketing emails at any time by:

• Clicking the Unsubscribe link included in any marketing email; or
• Sending an email request to [email protected] with the subject line Opt-Out.

We will process opt-out requests within a reasonable timeframe as required by applicable law.

Please note that even if you opt out of marketing communications, we may still send transactional emails related to your orders, account activity, or customer service inquiries.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing activities
• Request a copy of your information
• Withdraw consent where applicable

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Aqua Vibe Essential
Email: [email protected]